The purpose of the Safelayer Technical Support Service is to provide technical solutions to customers and partners who use Safelayer products by helping them to resolve problems and complement their License Updating Service.

This technical assistance caters for problem resolution and product information in addition to the resolution of enquiries about PKI applicable standards, product interoperability, technical advice, etc. To meet the different needs , Safelayer offers two technical support levels:

  • Technical Support for Product Deployment: to assist with any problem or incident directly involving a Safelayer product and to provide consultancy during the installation, configuration and administration processes.
  • Technical Support for System Integrators: to provide support for all matters related to the use and the functionalities of Safelayer products and for the interpretation of supported standards.


Digital Trust & Paperless Conference
April 24, 2018 | Prague, Czech Republic

RSA Conference
April 16 - 20, 2018 | San Francisco, USA

Govern Digital
March 21 - 22, 2018 | Barcelona, Spain

Mobile World Congress
February 26 - March 1, 2018 | Barcelona, Spain

Jornadas CERES
February 7 - 8, 2018 | Madrid, Spain

November 28 - 30, 2017| Cannes, France

World eID and Cybersecurity
September 25 - 27, 2017 | Marseille, France

Security Document World
June 26 - 28, 2017 | London, UK

eSignature in Public Administrations
June 7, 2017 | Madrid, Spain

June 5 - 7, 2017 | Szczecin, Poland

May 21 - 23, 2017 | Dubai, UAE

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