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Safelayer: Ongoing Innovation and Technological Excellence

 

Published at SIC- November 2008
PHD Francisco Jordán, CTO at Safelayer Secure Communications

Ongoing RDI, an exclusive adoption of standards, a high level of demand for interoperability, the utmost commitment to quality and the highest level of security certification evaluations have turned Safelayer’s technology and products into the mainstays of the company’s technology and business strategy. The company has made a name for itself that is synonymous with innovative products and solutions, a highly qualified and professional team, a business model based on a specialised channel, and ultimately, success in all projects and deployments undertaken both nationally and internationally. These credentials have enabled the technology company to compete in a global market alongside major multinationals, while putting Spain in a position of global technology leadership.

A dynamic technology vision

Since Safelayer was created back in 1999, several technology visions have been devised in tune with the trends of the time that have led to the creation of new products. The development of the company’s technology vision is proof of its entrepreneurial and innovative spirit. In technology, we believe that a vision is essential for setting the stage to create new products that genuinely add differential value and, above all, products that achieve a remarkable degree of maturity once the technology wave is in full swing.

Moreover, the technology vision in a product company like ours must endure because it marks our strategy and objectives. Thus, albeit dynamic, a technology vision rests on a much more static and unchanging foundation that keeps it from dispersion and protects against technology trends. Safelayer believes the basic foundations rely on Security and Trust technologies based on PKI (Public Key Infrastructure), convinced there can be no future virtual or information society that resembles the current well-established paper society without strong authentication and electronic signatures. Today, PKI proves to be the best technology to accomplish this mission.

The company’s first vision was worded as follows: “The purpose of Safelayer solutions is to provide a complete, highly secure system of advanced electronic signature, non-repudiation and encryption based on electronic identifiers (eIDs)”. This vision led to the creation of the KeyOne product family, a Common Criteria EAL4+ certified technology that is currently the cornerstone on which the largest and most significant deployments of digital identifiers in Spain, and possibly in Europe and worldwide, are based, its standard-bearers being electronic IDs, ePassorts and the NATO messaging system (NMS).

The company’s second vision was worded as follows: “Once the infrastructure has been ensured by deploying Electronic Identifiers (eIDs), we must be prepared to provide solutions to support XML applications and non-PC systems and devices”. This vision led to the creation of the TrustedX product family, a technology that implements the SOA (Service Oriented Architecture) vision and uses XML and Web Services to enable the optimum integration of PKI elements in corporate applications under any type of device.

Lastly, we have been working over the past few years on new technologies that will allow us to implement the following vision: “Security is structure and syntax but, ultimately, Trust is semantics”. It is a short vision statement that is easy to understand and, although the vision has not yet been developed into a product family, there exists a reasonable belief that the problems regarding security and trust in the complex future information society may only be resolved by means of semantic technologies and intelligent systems.

However, the technology strategy does not only rely on its vision. As in haute cuisine, creativity and innovation are not enough; exceptional raw materials and ingredients are also required.

Technology strategy and the importance of innovation

Our technology is based on a strategy that in turn rests on invariable foundations that are ever-present during our product generation process, namely: i) Strong RDI, ii) Standards, iii) Interoperability, iv) Security Certifications and v) Quality.

Safelayer’s RDI component is very high, due not only to the resources devoted to it but also to the nature and history of the technical team that represents it. Originating from and still active in university academic and research settings, we believe that Safelayer has found the right formula to combine the creative and innovative spirit of the university campus with the professionalism and client vision required by the highly competitive technology business. Moreover, this strong vocation for research, development and innovation has meant that our technology projects have always been endorsed and supported by national and international programs and organisations created for that purpose (including the PROFIT, AVANZA I+D, CENIT, R+D+i/CIDEM and European R&D Framework programmes), whose ongoing support, along with that of the company’s shareholders, has been critical in our career. Although significant, third parties have not only supported our work financially. Professional recognition from the industry itself provides considerable backing. Of note are the two latest international awards given to our TrustedX product: 1) the 2007 European Teletrust Award for the most innovative technology product, and 2) the nomination for the ICT-Prize 2007 of the European Commission for the most innovative products in Europe.

Given its focus on technology, research and innovation, there are very few dogmas at Safelayer. However, there are two main principles regarding the implementation of the technology vision: Standards and Interoperability. The vision should only be realised using standards and making sure our products are 100% interoperable with others. Only these two principles can guarantee genuinely open systems, and thus the protection of our customers’ investments.

Given the technological activities that are focused on the generation of security and trust products, it seems an inescapable commitment to submit these products to the highest safety certifications. To do so, there are globally recognised metrics known as Common Criteria (CC) and Spain belongs to a select group (Common Criteria Recognition Arrangement - CCRA) through CNI/CCN, which can issue digital certificates that are automatically accepted by other countries. It is only fair to mention that the CC EAL4+ certification—currently regarded the highest level of security certification for a software product—of our KeyOne product was part of the Spanish accreditation at international level. As occurred with KeyOne, work is currently underway to obtain certification level CC EAL4 for our TrustedX product (minimum level required by the European electronic signatures directive to be considered a secure signature-creation device).

Quality is intimately linked to the security certification. The CC EAL4+ security certification requires the implementation of the highest level of management, control, safety and quality processes in the product development and distribution life cycle. At Safelayer, this requirement is endorsed by the CC certifications, but also by quality certifications such as ISO9001: 2000 for all processes of Design, Security Software Development and Consulting Services and Training in Public Key Infrastructures, and the Level 3 Quality Certification ISO/IEC 15504 SPICE (Software Process Improvement and Capability Determination) with regard to relevant processes in software product development. These digital certificates guarantee to our customers that when they buy Safelayer products they are buying not only cutting-edge technology, but also that of the highest quality and guarantee.

Technology, products

The KeyOne product family is our most consolidated technology range. KeyOne comprises a complete collection of Public Key Infrastructure components, from those for issuing and managing digital certificates (Certification Authority and various types of Registration Authorities) to trusted third party services (OCSP Validation Authority and Time-Stamping Authority), including electronic signature integration applications and tools (Desktop and toolkits).

An organisation or corporation can use the KeyOne product range to deploy a complete digital certification infrastructure. It is currently being used in the three most important certification and digital identification projects in our country in terms of volume: the Spanish Royal Mint or FNMT, DNI-e (e-ID) and Digital Passport. Similarly, international projects worth noting include the PKI for the NATO secure messaging system (NMS) and others for institutions in France, Germany, Portugal, Andorra, Morocco, Uruguay, Colombia and Panama.

We believe that KeyOne is technologically the most modern, flexible and comprehensive proposal of the few that exist worldwide. Moreover, because PKI is a technology that is highly sensitive to the security of critical infrastructures at the national level, KeyOne represents an endorsement for Spain to belong to the select group that has a national commercial (out-of-box) solution.

The TrustedX product family was created because of the need to adapt/simplify the integration and applications range initiated with KeyOne. This need was detected at a time when web service technologies were just beginning to emerge in the industry (the term SOA did not even exist) but there was already a tendency towards a fully interconnected world dominated by two basic technologies: i) IP and ii) XML. TrustedX was conceived to offer “security and trust functionality as a service” in line with the latest concept of SaaS (Software as a Service). The functionality offered by TrustedX as a service concentrates most requirements related to authentication, access control and authorisation, digital key and digital certificate management, basic, advanced and long-term electronic signature, data encipherment, document custody and advanced integration functions that greatly simplify the introduction of services in the core corporate application of companies and organisations. Another advantage offered by TrustedX as a provider of security and trust services is that it masks and hides from applications the complexity of many formats and protocols related to this technology (ASN.1, X.509, PKCS#, CMS, S/MIME, CAdES, XML, XML-DSig, XAdES, PDF-Signature, etc.), offering a unique and uniform XML interface. This gives TrustedX “semantic” properties as it standardises the concepts behind the different formats and protocols, thus simplifying their understanding and use.

The KeyOne and TrustedX product families complement each other perfectly, the latter being the extension of the former in applications that use public key infrastructures (PKI). This has clearly been understood by the market, in which TrustedX and solutions that are similar (but not the same) are rapidly being adopted as elements that integrate PKI technology in the business logic of organisations.

It is strategically important to note how technologies influence one another and evolve. In the case of KeyOne, the TrustedX vision has provided a significant improvement in terms of the infrastructure’s integration in the corporate application logic. KeyOne has also introduced a SOA integration strategy based on web services, so that managing the lifecycle of keys, digital certificates and electronic identifiers (e.g. smart cards) can be automated using web interfaces that can be invoked and choreographed from the service bus (Enterprise Service Bus or ESB) and/or integration of the corporation.

The technological vision is very important when it comes to developing products. Safelayer is currently working on semantic technologies in general, and on Semantic Web technologies and their application in the management, development and interoperability of security and trust in particular. For example, there is much discussion in Europe about the interoperability between national e-IDs (eDNI in Spain, the Belgian eID, Estonian eID, the ECC-European Citizen Card, etc.) and that of electronic signatures generated in the different Member States. Technically, there are formats, protocols and standards that implement the various solutions, and the discussion appears to be focusing on the same technical level using gateways and/or bridges as elements of interoperability. At Safelayer we believe that the most important interoperability problems are more conceptually focused on trust and that the complexity involved in managing approximately one hundred European providers of Qualified Certificates (there are even more unqualified ones) in terms of matching names, quality comparison, security, action policies, service level, etc. between them, can only be solved with a more advanced technological vision, that is, with semantic technologies and intelligent systems.

Technologically and at product level, Safelayer is proving to be more consistent than its competitors both nationally and internationally. KeyOne’s competitors are international and have gone for diversification strategies, losing the focus on its PKI products, which, unlike KeyOne which has continued to evolve, has led to a halt in their technological progress. Regarding TrustedX, we have not identified a product that can clearly compete at the same level, although there are partial service solutions focusing on outsourcing; partial in-house solutions by some integrators, or certain products that solve specific parts of the problem. Thus, Safelayer stands out for its innovation and ability to articulate market needs, offering a product committed to its customers and future business needs.

Conclusion

In the new systems that society demands, virtual electronic interactions are becoming increasingly important in all circumstances, whether personal, professional or governmental. Trust is the basis of any relationship, so electronic identification systems are evolving towards increasingly reliable mechanisms based on PKI technology. This is where Safelayer positions itself, providing innovative, global and efficient technology, meeting the demand for reliable mechanisms for virtual processes of authentication and identification, electronic signature and data protection, and therefore for tools that improve competitiveness.

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